• Need to know

    Need to know

What You Need To Know

All the useful information you need to know to prepare for your visit to Waimangu Volcanic Valley.

Waimangu is open daily 8.30am to 5pm

 

Last Admission Times
1.30pm – Full Waimangu Experience (with a 3.40pm Cruise)
3.00pm – Waimangu Valley Walk
LAST ENTRY 3.00pm

 

What to bring and wear

Flat walking shoes, camera, comfortable clothing, rain or sun protection as necessary, and a baby pushchair (with sturdy wheels) if needed. Take water with you.

For Hiking, good walking shoes with treaded soles are necessary.

Interpretation

At Waimangu Volcanic Valley we recognise that many of our visitors do not speak English as their first language. Accordingly, our visitor guide sheets for the Waimangu Valley walk/hike and Lake Rotomahana Boat cruises are also printed in the following languages:

Dutch, English, French, German, Italian, Japanese, Spanish, Mandarin, Korean, Hebrew, Russian, Slav, Hindi, Portuguese, Chinese

As well, we have Basic Fact Sheets printed in the following additional languages:

Czech, Swedish, Hungarian

There are several interpretation signs along the walking path. These are in English.

Food and drinks

There is a selection of hot and cold food and drink available to purchase and enjoy in the Café. The café is a licensed premise. Any alcohol purchased from us must be consumed at the cafe within the licensed premises. We do not allow BYO alcohol.

You are welcome to bring your own food and drinks (except alcohol) to enjoy at one of our picnic areas in the valley. Please do not bring your food into the café area.

Wheelchair Access

Waimangu staff will meet you on arrival to assist you with arrangements. Please allow a little extra time for this.

We will help you access the safe, flat areas of the walking track where you will see many of the geothermal features. Please note: The Inferno Crater and the Mt Haszard Hiking trail are not suitable for wheelchairs.

Wheelchairs must be lightweight and able to fold up to access the shuttle buses and the Lake Rotomahana boat. For safety reasons, we cannot provide access to motorised wheelchairs or mobility scooters.

Our shuttle buses do not have wheelchair lifts. You must be able to transfer from your wheelchair up steps onto the shuttle bus.

To board the boat, you must be able to climb up several steps and step across an open space, above the water, between the boat and the jetty.

Wheelchair users must always be accompanied by at least one experienced wheelchair handler during the visit.

Please feel free to contact us for further information or specific details.

Safety while in the Valley

You are responsible for your personal safety while visiting Waimangu. Read the safety instructions on the guide sheet:

  • Stay on the path at all times
  • Supervise children at all times
  • Do not damage any feature or structure
  • In an emergency, go to the nearest bus stop and wait – phone 07 366 6137

Environmental safety

  • Plants must not be picked or harmed in any way
  • No samples of any type may be collected
  • No stones or sticks to be thrown
  • Geothermal features must not be broken, walked on, dug, scratched or damaged in any way
  • Graffiti is unacceptable
  • Collect and deposit all rubbish in the bins provided

Safety while on the Boat

  • You are responsible for your personal safety while on the boat cruise
  • Take care while boarding or leaving the boat
  • Please read the safety information on page one of the Boat Guide sheet
  • Obey the instructions of the Captain at all times
  • Do not go onto the front deck without the Boat Captain’s approval
  • Ensure children are supervised at all times
  • Stay inside the Boat handrails at all times
  • Take care when moving around the boat and jetty.
  • Report any concerns to the Captain as soon as possible

 

  • So impressive and wonderful to tramp through...fantastic vapor whirls on the magnificent colorful lakes...great ferns with thousands of different shades of green.....amazing viewpoints to look down into the valley...awesome hues of ever changing volcanic terraces in different lights of the day....a great bus service for weary people or elderly ones to appreciate this veritable gem of…

    Thomas Rhöse
    Google Review

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  • We had an absolutely amazing Sunday afternoon with our 3 girls at Waimangu Volcanic Valley! The views were stunning, the nature gorgeous and the staff fantastic! They went the extra mile for our little girl who had a fright on the boat before the trip started, and now all she remembers is the funny bus ride and chocolate ice cream. In the meantime mum and the other girls enjoyed the boat trip. Definitely to be recommended for anyone who enjoys…

    Lynn
    New Zealand

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  • A must-go in Rotorua, where you'll explore a stunning scenery of ferns and volcanic rocks and…

    Simone
    Brasillia

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  • We had a beautiful morning here. I love the sulphuric smell & the geothermal wonders. Volcanic activity is always interesting. The walk is perfect &…

    Karen
    Paddington, Australia

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  • We had a great trip here - very organised walk with lots of information and fascinating views of the craters. The boat trip on the lake was very relaxing and timed to allow us to catch the bus back up. We had a good lunch back at the…

    Penny
    Brisbane, Australia

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  • I honestly think my words can't do this place justice. It's breath taking, with flora that changes every 5 min. If you have the fitness ability walt the whole place on foot. You won't regret it. If you get tired they have buses. Amazing lakes and views you will never forget.Pack a picnic and some water and enjoy a day you will never forget. Plenty of benches to rest too. Take your time and son up every moment. Good for couples, families with…

    Yana

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