What You Need To Know

All the useful information you need to know to prepare for your visit to Waimangu Volcanic Valley

Open Daily from 8:30am

Last Admission Times:

Walking/Hiking
Highlights Walk last entry 3.30pm for 5.00pm close except January - 4.30pm for 6.00pm close

Lake Rotomahana Cruise (Cruise only)
3.00pm for 5.00pm close except January - 4.00pm for 6.00pm close

Walk/Hike and Boat Cruise
2.00pm for 5.00pm close except January - 3.00pm for 6.00pm close

 

 

What to bring and wear

Flat walking shoes, camera, comfortable clothing, rain or sun protection as necessary, baby pushchair (with sturdy wheels) if needed. Take water with you.

For Hiking, good walking shoes with treaded soles are necessary.

Interpretation

At Waimangu Volcanic Valley we recognise that many of our visitors do not speak English as their first language. Accordingly, our visitor guide sheets for Waimangu Valley walk/hike and Lake Rotomahana Boat cruises are also printed in the following languages: 

Dutch, English, French, German, Italian, Japanese, Spanish, Mandarin, Korean, Hebrew, Russian, Slav, Hindi, Portuguese, Chinese

As well, we have Basic Fact Sheets printed in the following additional languages:

Czech, Swedish, Hungarian

There are several interpretation signs along the walking path. These are in English.

Safety while in the Valley

You are responsible for your personal safety while visiting Waimangu.
Read the safety instructions on the guide sheet
 

 

Stay on the paths at all times.
Supervise children at all times.
Do not damage any feature or structure.
In emergency, go to the nearest bus stop and wait. Phone 07 3666137.

Safety while on the Boat

You are responsible for your personal safety while on the boat cruise.
Take care while boarding or leaving the boat
Please read the safety information on page one of the Boat Guide sheet.
Obey the instructions of the Captain at all times
Do not go onto the front deck without the Boat Captain's approval
Ensure children are supervised at all times
Stay inside the Boat handrails at all times.
Take care when moving around the boat and jetty.
Report any concerns to the Captain as soon as possible

Environmental safety

Plants must not be picked or harmed in any way
No samples of any type may be collected
No stones or sticks to be thrown
Geothermal features must not be broken, walked on, dug, scratched or damaged in any way.
Graffiti is unacceptable
Collect and deposit all rubbish in the bins provided

 

Wheelchair access

Waimangu staff will arrange your visit when you arrive at Waimangu. There may be a delay before you can start your visit.

To be able to access Waimangu Volcanic valley walking tracks with a wheelchair -

The person in the chair must be able to walk up steps into, and down out of, our internal shuttle bus. Our shuttle buses do not have wheelchair lifts.
The wheelchair must be lightweight and able to fold up so that it can go into our shuttle bus.
There must be at least one experienced wheelchair handler accompanying the person in the wheelchair at all times during their visit.
Provided all the above are ok, then we will be able to help you access the safe, flat areas of the walking track. You will see some, but not all of the geothermal features.
Inferno Crater and The Mount Haszard Hiking trail are not wheelchair accessible

To be able to access the boat cruise on Lake Rotomahana with a wheelchair -

The person in the chair must be able to walk up steps into, and down out of, our internal shuttle bus.
The wheelchair must be lightweight and able to fold up so that it can go into our internal shuttle bus.
The person in the wheelchair must be able to climb up several steps to board the boat and then step across an open space, above the water, between the boat and the jetty.
There must be at least one experienced wheelchair handler accompanying the person in the wheelchair at all times during their visit.

For safety reasons, we cannot provide access to wheelchairs that -

Do not fold up
Are not lightweight
Are motorized in any way
Are of the 2 wheel scooter type

No access for mobility scooters to Waimangu Valley or Lake Rotomahana Boat cruises

Contact Waimangu for further details or specific arrangements.

Food and drinks

We operate a licensed premises. We do not allow  BYO alcohol.

Any alcohol purchased from us must be consumed at the cafe within the licensed premise.

Please note that it will not be possible to use our café facilities for consuming food or drinks you bring to Waimangu.

If you want to bring your own food and drinks (except alcohol) to Waimangu then you are welcome to use of one of our picnic areas down in the valley.